Queue Management Systems

EDGE ICT offers a variety of CFM solutions that can be customized to meet your business needs. We work with various brands in the market and recommend solutions that will bring maximum return on investment. The solutions we offer cover various business sectors like Retail, Finance, Public, Health Care etc.

A full range of systems and solutions:

  • Modular and configurable
  • Call forward
  • Single queue
  • Multi queue
  • Single branch
  • Multi-branch, centralized
  • Standalone solutions
  • Integrated solutions
  • SMS

    CUSTOMER FLOW & EXPERIENCE  MANAGEMENT

    EDGE believe that Customers are the most significant asset of any Organization. Any success is directly proportional to how well the Organization manages their Customer’s Experience.

    We are pioneers in the Middle East and Africa with core focus on Customer Experience Management. We help our clients in

    >>  Customer Feedback System
    >>  Queue Management System
    >>  Reputation Management on the Digital Highway
    >>  Customer Counting System
    >>  Self Service Kiosks
    >>  Digital Signage
    >>  Sensory Marketing
    >>  ID Card Personalization System
    >>  Smart Card Integration

    EDGE assists the customers in Planning, Consultancy, Design, Supply, Project Management, Engineering, Installation and System Integration for any Customer Flow Management Systems.

    RELATED SOLUTIONS

    >>   Hotel locks and safes
    >>   EM & Electric locks strikes and bolts
    >>   Nurse Call System
    >>   Audio Surveillance systems
    >>   Intercoms
    >>   Time & Attendance and Data collection terminals
    >>   Parking barriers
    >>   Sliding gates and Automatic doors
    >>   Wireless alarm and CCTV systems
    >>   CATV/SMATV
    >>   Metal detectors
    >>   Archways
    >>   EOD/IED equipment
    >>   Explosive Detectors
    >>   Integrated Security Systems and perimeter protection systems.

              QMS EQMS1

    EDGE partner with following brands

    Q-MATIC

    Mobile solutions

    Qmatic Mobile Queue Managment lets your customers join the queue before arriving, saving valuable time. Our solutions improve your service and enhance the customer experience.

    Customer Experience Management

    Improve your service, grow your business, increase revenue and add customers, while selling more products to current customers. A great customer journey begins at the very first touch point. Yours begins today with us.

    Qmatic

     OptiQ

    Any retail branch whether a bank or a telecom store or even a Government to citizen center is the first touch point for your customers…While in the last decade organizations focused on providing customer service the rules of the game have changed…perhaps forever… Services today are commoditized…what you offer is offered by your competitors perhaps at better terms. Why should customers still do business with your Organization… More than anything else the reason is customer experience.

    OptiQ

    Q-Net

    Q-net International Ltd. is a privately owned company, dedicated to design and manufacture products of information technology and bank sector.

    Our business activity embraces the complete product life-cycle and it ranges from unique design to serial production. We are committed to developing systems, services that are supporting companies, institution to serve their Customer Relationship Management. This commitment supports our company’s “Total Customer Experience” objectives.

    Experience

    Close to 5000 systems running around the World, Q-net International Ltd is one of the global leaders in queue management system manufacturing. We work with certified distributors. We are committed to assist customers worldwide with their unique needs by providing comprehensive, value-added solutions and professional, personal service.

    Customization

    We have more than 10 years experience in Customer Flow Management and Bank Technology. Based on this know-how we are capable to provide complete solutions to our customers’ requirements. Having software developer team we are able to fulfill unique requirement of the end users.

    Design & Quality

    Due to the great effort of our designer team our products won the Hungarian Design Award several times. The advantages of our company include punctual delivery & service, reliable procedure with stable quality. With the certification of ISO 9001:2008, Q-net International Ltd. supplies quality assured products.

    Environment and Safety

    As a company and as individuals, we take great pride in contributing to the communities where we live and work.

    Q-net

    Wavetec

    Born out of passion for success, motivated and driven by a vision, Wavetec is focused on building over its successes and loyalty to its customers since 1987. Wavetec is a company which has been on the forefront of technology for over 2 decades and has emerged as global leaders in the industry through our belief in being the best.
    We are present in more than 60 countries with our Information Display solutions installed at more than 20 leading financial markets in the world. More than a million people pass through our Customer experience management solutions throughout the globe. Our rapid expansion and exponential growth is simply fueled by our hunger to be the best.